Here for families: Amaze to deliver the Thriving Kids Autism Helpline

Amaze is pleased to announce it will deliver the Thriving Kids Autism Helpline, a new free national service providing information, advice, and support for parents, supporters, carers, and kin of children aged 0 to 8.

Available from 1 October 2026, the Helpline will support families from the first time they notice a developmental difference or delay, have questions about autism, or need help understanding available services and supports.

Amaze CEO David Tonge said the Helpline will give families somewhere to turn for trusted, reliable information and support.

 

“Our team is here to support the community we’ve had the privilege of working with for 60 years. The Thriving Kids Autism Helpline gives families of young children a dedicated place to ask questions, understand their options, and work out their next steps from the moment they first notice a difference in their child’s development.”

David Tonge, CEO, Amaze

Helping families navigate change

As Thriving Kids is rolled out across Australia, families will understandably have questions about what is changing and what it may mean for them. While not all the details are available yet, the Thriving Kids Autism Helpline will provide up-to-date information and advice to help families understand the changes, navigate the support available, and work out their next steps as the program develops.

Support wherever you are in your journey

When you contact the Helpline, an advisor will take the time to understand what is happening for your child and family, answer your questions, and provide information and advice relevant to your situation.

You don’t need a diagnosis to contact the Thriving Kids Autism Helpline.

The Helpline can provide information and advice about topics including:

• developmental differences or delays
• exploring autism assessment or diagnosis
• communication, sensory differences, behaviour, and emotional regulation
• starting school and other transitions
• finding appropriate supports and services, including the NDIS
• navigating health, education, and community services.

Professionals supporting children aged 0 to 8 and their families are also encouraged to contact the Helpline for information and advice.

If you’re not sure whether your question fits, you can still call. Our team can help you work out what to do next.

Contact the Thriving Kids Autism Helpline

Free information, advice and support for parents, supporters, carers and kin of children aged 0 to 8.

Available 8am to 7pm, Monday to Friday, Australia-wide.

To speak to an advisor call 1300 654 789 or submit an enquiry anytime. 

Learn more

This Autism Helpline received grant funding from the Australian Government.