Coronavirus (COVID-19) Amaze Community Information

Updated 1 April 2020

Right now there is a lot of uncertainty, disruption and anxiety across Australia and the worldWe know that many people are concerned about how coronavirus (COVID-19) will affect them and the people they care about.  

Amaze works every day of the year to support the autism community, and in difficult times we will do everything we can to deliver extra help and information. The wellbeing of autistic people and their supporters is our number one priority.  

Amaze will continue to provide relevant updates and share information so that you stay informed. Just like all Amaze information, the information we share on coronavirus is carefully chosen to ensure it is accurate, reliable and evidence-based. 

We will share this information on our website, social media channels and through our e-Spectrum newsletter.  We will update this page with new information as it comesThis page is the key source of coronavirus information from Amaze.  

Below are links to the most important information for the autism community. It includes links to government health authorities – where you can read about coronavirus symptoms, and how to take care of yourself and lower your chance of getting sick. While most people who get COVID-19 will only get mild symptoms, it is important to monitor your own health and ensure you stay away from vulnerable individuals if you are sick. 

There are also links to the NDIS information about coronavirus, and tips on how to take care of yourself during this time. 

If you need support please contact the Amaze Autism Advisors. They are available to support the autism community, especially through stressful times. You can contact them from 8am-7pm weekdays:

Phone: 1300 308 699 

Email: info@amaze.org.au 

Webchat: www.amaze.org.au  

Information to you and your community

Victorian Premier Updates

Premier Dan Andrews is providing regular statements on the situation in Victoria, including key information on shutdowns, Victorian Government support, and other important information. There isn’t one link for these statements, so please look for the most up to date “Statement from the Premier” links on the Premier’s website here.


The Victorian State Government Department of Health and Human Services: Coronavirus COVID-19 Daily Update

This Chief Health Officer update is intended to provide clinicians and the Victorian public with information about the number of confirmed cases of COVID-19 in Victoria, as well as relevant public health response activities in Victoria. This update will be sent regularly. Click here


The Victorian State Government Department of Health and Human Services: Frequently asked questions: ‘stay at home’ direction

The DHHS website has a FAQ page on the ‘Stay at home’ period which is currently in place for the whole of Victoria until midnight 13 April 2020, and explains when/why you can leave your home here


Australian Government Department of Health: Coronavirus (COVID-19) health alert.

The World Health Organization has announced that COVID-19 is a pandemic. Find out how the Australian Government monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms. There is also reports on the latest official medical advice and case numbers. Click here


Australian Government Services Australia: Economic Support Payment, Child Care Subsidy, Jobseeker obligations, and other Centrelink payment information.

Access information on eligibility for the Economic Support Payment, other Centrelink services, and the changes to Newstart and Sickness Allowances here


JobKeeper payments – $130 billion to keep people employed – Department of the Prime Minister and Cabinet

The JobKeeper payment is financial support the government can give to businesses to help them keep people employed. If a business gets the JobKeeper payment from the government, they must use this to pay their employees a minimum of $1500 per fortnight each.

Businesses can apply at ato.gov.au 


Victorian State Government Department of Health and Human Services: Coronavirus Hotline

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline – open 24 hours, 7 days. 1800 675 398. The hotline is now also open for general information on coronavirus, including rules on staying at home.

Please keep Triple Zero (000) for emergencies only.



Scope Australia: Talking to the person you support about the coronavirus

As the coronavirus outbreak progresses and countries do their best to slow the spread of COVID-19, it’s a topic we can’t avoid. With constant updates about coronavirus (COVID-19) from the news, social media and daily conversations, your child or someone you support may be feeling anxious about the situation and have a lot of questions. Here are some tips on how to tackle the topic and ease their worries about the coronavirus. Read more


Every Australian Counts: Information for NDIS participants and families about the Coronavirus

Information on


World Health Organisation (WHO) Posters

NDIS and disaster response: Coronavirus information

Information for NDIS participants: advice on keeping safe, participant information, advice for providers, and Coronavirus (COVID-19 frequently asked questions). Click here.


Priority supermarket delivery services

The NDIS has announced all participants will have access to supermarket priority home delivery services. Click here for all the details.

If you aren’t on the NDIS you might still be able to apply for priority delivery. Visit your local supermarket website for eligibility and registration information,


Emergency relief packages for Victorians

The Victorian government are working with the Red Cross and Food Bank to deliver emergency food and necessities packages to those who are isolating. You can apply for the packages by calling the Victorian Coronavirus hotline on 1800 675 398. 

Click here to learn more.

Fitness and relaxation

Gymnastics Victoria has an online introductory Aerobics program called Aerobase which parents and kids can do together at home.

Cosmic Kids Yoga – yoga, mindfulness and relaxation videos

Rainbow Therapies has a One Minute Meditation video.

Kiddipedia has 5 Tips for a Calmer Sleep for any age



Amaze Autism Advisor service

Our Autism Advisors provide trusted and accurate information about autism and supports to Victorians. 

Open from 8am to 7pm, Monday to Friday


Parentline Victoria

​​Parentline is a phone service for parents and carers of children from birth to 18 years old. We offer confidential and anonymous counselling and support on parenting issues.

Available 8am-midnight 7 days a week, including public holidays


Kids Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

  • Phone: 1800 55 1800, 24 hours a day, 7 days a week.
  • Website/webchat: https://kidshelpline.com.au/


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support.


Beyond Blue – Looking after your mental health during the coronavirus outbreak

Beyond Blue recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the coronavirus (COVID-19) and offers wellbeing advice here.


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